Located 2 km from the centre, this 4-star Novotel features a seasonable outdoor swimming pool and free Wi-Fi. It is situated only 600 metres from the A2/E25 motorway. Guests at Novotel Maastricht benefit from air-conditioned rooms with a seating area, work desk and satellite TV. Each room also has a mini bar and tea and coffee making facilities. The hotel's restaurant Winners serves international cuisine with both set menus and à la carte dishes. The bar serves a range of light snacks in a casual setting. There is also a 24-hour front desk. The Vrijthof is 2.8 km from the hotel.
Food can be delivered to guest accommodation
Breakfast takeaway containers
WiFi available in all areas
Staff follow all safety protocols as directed by local authorities
Process in place to check health of guests
Delivered food is securely covered
Screens or physical barriers placed between staff and guests in appropriate areas
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Physical distancing rules followed
Use of cleaning chemicals that are effective against Coronavirus
Guest accommodation sealed after cleaning
Physical distancing in dining areas
Hand sanitizer in guest accommodation and key areas
Cashless payment available
Food & Drink
Special diet menus (on request)
Breakfast in the room
Vending machine (snacks)
Vending machine (drinks)
Front-desk/reception area services
Safety deposit box
24-hour front desk
Pools and wellness
Outdoor pool (seasonal)
Facilities for disabled guests
VIP room facilities
Shared lounge/TV area
Entertainment and family services
Children television networks
Books, DVDs, music for children
Kids' outdoor play equipment
Indoor play area
Food & Drink
Bath or shower
Safety deposit box
Interconnected room(s) available
Wake up service/Alarm clock
Upper floors accessible by elevator
Bottle of water
Accessible by lift
Key card access
Entire unit wheelchair accessible
Emergency cord in bathroom
From 14:00 hours
Until 11:00 hours
Diners Club, American Express, Visa, Euro/Mastercard
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. zwembad is closed from Thu 01 Oct 2020 until Mon 31 May 2021 The seasonal outdoor swimming pool is open from 1 May until the end of the summer, usually end of September or even beginning of October, depending on weather conditions. Please check with the property. The hotel has a special agreement with a taxi (EUR 9.50 from/to Graanmarkt or Central Station). Please note that kids under 12 years old stay for free in their parents room and get free breakfast. Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not travelling along.
When booking more than 7 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
Public parking is possible on site (reservation is not needed) and costs EUR 8 per day.
Pets are allowed. Charges may be applicable.
Children and Extra Bed Policy
All children are welcome.
Up to two children under 16 years stay free of charge when using existing beds.
One child under 3 years stays free of charge in a child's cot/crib.
One child under 13 years stays free of charge in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of total guests in a room is 4.
The maximum number of children's cots/cribs in a room is 1.