This non-smoking hotel offers individually furnished rooms with free Wi-Fi and a 24-hour reception. It is a 5-minute walk from Heidelberg’s old town and a 4-minute walk from trams. All rooms at The Heidelberg Exzellenz Hotel include a flat-screen TV with cable channels. A hairdryer is provided in the bathroom. The Heidelberg Exzellenz Hoteloffers a large breakfast buffet each morning. Many restaurants and cafés can be reached on foot. The tram stop at Adenauerplatz is a 4-minute walk from The Heidelberg Exzellenz Hotell. Trams run directly to Heidelberg Central Station.
Cashless payment available
Food can be delivered to guest accommodation
Screens or physical barriers placed between staff and guests in appropriate areas
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Shared stationery such as printed menus, magazines, pens, and paper removed
All plates, cutlery, glasses and other tableware have been sanitized
Physical distancing in dining areas
Guests have the option to cancel any cleaning services for their accommodation during their stay
Linens, towels and laundry washed in accordance with local authority guidelines
Hand sanitizer in guest accommodation and key areas
Staff follow all safety protocols as directed by local authorities
CCTV in common areas
Property is cleaned by professional cleaning companies
WiFi available in all areas
First aid kit available
Physical distancing rules followed
Airport shuttle (additional charge)
Bath or shower
Hardwood or parquet floors
Wardrobe or closet
Upper floors accessible by stairs only
Bottle of water
Socket near the bed
Upper floors accessible by elevator
Accessible by lift
Food & Drink
14:00 - 00:00 hours
06:00 - 11:00 hours
American Express, Visa, Euro/Mastercard, EC-Card, Maestro
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
When booking more than 5 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
Private parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.
Pets are allowed. Charges may be applicable.
Children and Extra Bed Policy
All children are welcome.
One child under 3 years is charged EUR 10 per night in a child's cot/crib.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 3.
The maximum number of children's cots/cribs in a room is 1.