Jetstar Airways

JetStar Airways baggage policy is a system divided into various tariff services. All baggage restrictions may vary depending on the fare and route. The best solution is to check the JetStar baggage allowance before the flight. Thanks to this, passengers can avoid additional baggage fees.

JetStar Airways hand baggage allowance

In the case of the Starter fares, passengers can take two pieces of JetStar hand baggage and the maximum weight of these items can’t exceed 7 kg. The acceptable dimensions of the main baggage are 56cm (H) x 36cm (W) x 23cm (D). A smaller item, such as a hand bag or laptop bag, must fit under the seat. Passengers who want to take more hand baggage with them can purchase an additional service to increase the total weight of hand luggage to 10 kg, or choose a different fare.

JetStar Airways checked baggage allowance

Passengers who want to take JetStar checked baggage add this option to their booking and they are allowed to take checked baggage between 15 and 40 kg. However, a single item can’t exceed 32 kg. Checked baggage is not included with Economy Starter fares. All necessary information regarding the JetStar checked baggage policy can be found on the carrier's official website.

JetStar Airways want to provide customers with high-quality services and very comfortable flights. This is why the airline has a very well-developed booking class system with many different possibilities to choose. Some of the services are not included in the airline tickets price. Passengers can choose the JetStar economy class, which is also called the Starter fare. Individual tariffs are also divided into bundles, such as Starter Plus bundle, Starter Max bundle or Flex bundle. Every passenger can create the perfect combination that meets their requirements and needs. There is also the option of choosing the JetStar Airways Business Class. Each of these options differs in terms of acceptable baggage size and weight, additional in-flight services, prices, and formal issues such as flight cancellation.

JetStar Airways online check in is available on most routes. A lot of passengers decide to choose this option because they want to save time. In the case of domestic flights in Australia and New Zealand and after purchasing the seat, JetStar online check in opens 28 days before the flight and closes 35 minutes before departure. If passengers have not purchased a seat, online check-in starts 2 days before the planned flight and closes 35 minutes before departure. After completing the process, the system will generate the boarding pass. This document is necessary to board the plane so each passenger has to remember about it. You can print it or save the PDF with an electronic version of your boarding pass.

Jetstar Airways fleet currently consists of 76 aircraft including Airbus A320's/ A321's and Boeing 787-800 series. The Airbus A320 can carry 180 passengers within Australia and New Zealand and on flights within Asia. However, the Qantas Group is still developing the fleet. The JetStar Japan fleet has 25 aircraft and 15 aircraft in the JetStar Pacific Airlines fleet.

The company offers many interesting services to ensure a comfortable journey. The type and amount of services provided during the flight may vary depending on the route and tariff chosen. However, passengers have many options to choose from, for example, they can enjoy hot and cold drinks during the flight, as well as snacks and meals. It is also possible to order the meal before the flight date. JetStar Airways provides a special entertainment system that includes movies and TV shows. Passengers can also choose their seat.

Melbourne Airport is the main operational base of JetStar Airlines. The airport is located about 23 km from the city centre of Melbourne and it is the second busiest airport in Australia. Melbourne Airport was opened in 1970. The airport is prepared to serve a large number of passengers a day and there are a lot of various services, such as children’s play area, medical centre, pharmacy, duty-free shops and restaurant. Free Wi-Fi is accessible in all terminals of the airport. The airport is also adapted to the needs of disabled passengers. It is well connected to the city centre and passengers can reach it by many means of transport, such as charter buses, taxis or cars. There are also car rental companies at the airport.

The IATA code of the airport is MEL.