S7 Airlines

Flight diverted, no water or food provided

The second flight was diverted to Samara due to fog and we ended up getting to Oral 8 hours later. In the 8 hours, passengers who could not leave the airport due to visa, were not even offered water! My husband asked for water multiple times to no success. According to law, even if adverse weather is the cause of delay, this is what was supposed to happen: "Two hours after the delay the airline must provide means of communications: each passenger has the right to two free phone calls or two emails. Also, drinks are served. Four hours after the delay everyone is served warm food, and this is repeated every six hours during the day and every eight hours at night." But to be honest some. Human understanding and decency is all it would have taken for these few passengers who couldn't leave the prison, sorry, I meant to say the room, would have made the waiting hours somewhat more comfortable. Water and food is not a strange ask. Also, as the aircraft was ready to take off, they could not locate the crew??? So the passengers, so many of them with little children, had to way another few hours due to that.... This is just outrageous.

3 години не сьм пьтувала и не сьм знаела, че багаж повече от 10кг и 55,40,20 се заплаща, трьгнах с голям куфар и платих 50 евро в варна за наднормен багаж. в санкт-петербург купих мальк куфар в рамките на габарити. сигурно при оформяне на билета имаше предупреждение, обаче, не го забелязах. от полет и обслужване много сьм доволна.

Пътуването ми беше прекрасно.Отлично обслужване на летищата Варна и Домодедово. Благодаря на Вашия екип за подсигурена регистрация за полетите,много ме улеснихте. Поздрави. В.Пробойска.

Godna polecenia linia lotnicza

Doskonałe rozwiązanie na podróże wewnątrz Rosji. Mają dużą sieć lotnisk, dwa razy leciałem dość komfortowym Embraerem 190. Mimo dość krótkiego lotu (ok. 50 min.) w klasie ekonomicznej pasażerowie dostają "małe co nieco" :) Polecam S7

Информация за багаж???Имате уловка за която не информирате,тоест ако си без багаж и трябва да промениш полета цената на билета е двойна ако си с багаж ,цената е минимална.Прикачване от един рейс на друг е с многочасво чакане.Моя полет Бургас -Воронеж без чакане би заел 4.30 м а с вашите расписания 24 часа само чакане.Макар че имаше полети до Воронеж от Москва които ми отговаряха-без многочаспво чакане,ппитах да го променя обаче не знаех за уловка с багаж...не я объснявам ВИЕ много добре знаете за какво става дума.

S7

Jak dla mnie to Ok ,ale personel pokładowy powinien być milszy ...

Polecam

Dobra obsługa potrafiąca rozmawiać w języku angielskim. Komfort i posiłki oceniam wysoko. Co do punktualności to nie do końca mnie interesowało ponieważ miałem bardzo dużo czasu do następnego połączenia więc nie pamiętam. Na pewno nie było dużego opóźnienia. Cena.. oczywiście jak zawsze lepiej gdyby było taniej :)