Check-in and passenger service

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Airport counter check-in

Airport counter check-in

Airport counter check-in is the process during which the passenger, upon arrival at the airport, hands over any baggage that they do not..

Online check-in. What is it?

Online check-in. What is it?

Online check-in is check-in done via the Internet. It is an alternative to traditional check-in at the airport via the check-in..

Passenger rights and responsibilities

Passenger rights and responsibilities

Passenger rights and responsibilities within the European Union borders are regulated by Regulation (EC) No 261/2004 of the European..