Where do I find my eSky Wallet?
If you already have an eSky Wallet, you can find all the information in Your account.
What is the eSky Wallet?
eSky Wallet is an electronic wallet where you can set aside funds for your eSkytravels. You can use it to pay for flight bookings and Flight+Hotel packages, including offers available under the City Break and Holidays tabs, when you call our consultant.
How can I create an eSky Wallet?
There are two ways to access eSky Wallet.
- By opting in to our marketing campaigns. As a reward for signing up to our mailing list, you’ll receive a top-up credit in your eSky Wallet. If you already have Your account, simply confirm the top-up by clicking the link in the email we send you. You can check your current balance of funds in your wallet simply by logging into Your account. If you don’t yet have an account, just confirm you’ve received the top-up and follow the link to set up Your account in just a few moments. You’ll find all the instructions in the email.
- By receiving a refund for an unused flight ticket, for example, in the event of a flight cancellation by the airline. In this situation, you may receive an email from us asking how you’d like your refund, which will give you the option of an eSky Wallet top-up. After confirming your choice of a digital wallet top-up, you can access the funds via Your account – if you don’t already have an account, we’ll send you an email that will help you to create one quickly and easily.
What are the benefits of an eSky Wallet?
Thanks to eSky Wallet, you can book your travel cheaper – or even for free! Planning trips is more flexible and safe than ever, with even more opportunities to choose the options that work for you. If you choose eSky Wallet to collect your refund for a cancelled flight, you’ll receive the funds much faster than a cash or card refund to your account.
Each top-up has a specific expiry date – this is usually three months from the date of receipt in the case of promotional campaigns, or 12 months for flight cancellation refunds. Detailed information about the expiry date of each top-up can be found in Your account.
How can I use eSky Wallet?
You can use your eSky Wallet funds when you buy a Flight+Hotel, city break, holiday or flight ticket. Simply log into Your account. On the booking form, you’ll see the option to pay with your eSky Wallet funds. If the price is lower than the amount in your wallet, the remaining funds will remain in your eallet and you can use them to organise other trips. If the price is higher than your funds, choose an additional payment method to cover the rest.
Please note that booking accommodation with eSky Wallet is available for selected hotels only. In some cases your payment will go straight to the hotel instead of via us, so you won’t be able to use eSky Wallet.